Order Fulfillment
We take pride in creating custom products tailored to your preferences. Fulfillment times may vary based on the size and complexity of your order. Generally, orders are processed within 1-5 business days. You will be provided with an estimated fulfillment time at the time of order placement.
Shipping Options
We offer the following shipping options:
- Local Pick-Up: If you prefer to pick up your order locally, you can select the "Local Pick-Up" option during the checkout process. We will provide you with instructions on where and when to pick up your order once it's ready.
- Local Shipping (Greater Montreal): If you are located within the Greater Montreal area, you can choose our "Local Shipping" option. We strive to deliver your order to your doorstep as quickly as possible.
- Carrier Shipping (e.g., UPS): For customers outside our local delivery area, we partner with reputable carriers like UPS to ensure safe and efficient delivery of your order. Shipping rates and estimated delivery times will vary based on your location and the selected carrier.
Shipping Costs
Shipping costs will vary based on the shipping option you select, the destination, and the weight/size of your order. You will be provided with shipping cost details during the checkout process before finalizing your purchase.
Shipping Delays
While we make every effort to meet our fulfillment and delivery timelines, please note that unexpected circumstances, such as extreme weather or carrier delays, may occasionally affect delivery times. We appreciate your understanding in such situations.